Returns & Exchanges
At Smock, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your order isn't a perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
- 3.Ship It Back
Attach the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.